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Support and billing

Email [email protected] from the address you sign in with. For a download problem include the download ID shown in your account; for a payment include the amount, date and payment method. Payments are final; if something went wrong on our side we credit your wallet — see the refund policy.

Before writing, the host status page shows whether a host is currently available, and the guides answer the most common questions.

Abuse reports

To report misuse of the service, email the same address with the subject "Abuse" and the links or account details involved.

Send notices to [email protected] with the subject "Copyright notice". What to include is listed in section 5 of the terms. We act on valid notices promptly.

Questions about this page? Email [email protected] or see the contact page.